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Can't update Adobe XD using Creative Cloud App

New Here ,
Apr 25, 2023 Apr 25, 2023

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Hi there, my college is stilll using version 27 of the XD app but when we try and go to update it is not present in the adobe cloud app but defintly installed on the system. Is there a way to update without the CC app?

Screenshot 2023-04-25 at 13.16.41.pngScreenshot 2023-04-25 at 13.17.00.png

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Adobe Employee ,
Apr 25, 2023 Apr 25, 2023

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Hi @Nicolas29577372948e ,

 

We are sorry to hear you are having trouble updating the Xd app. Would you mind sharing us the id you are using so that our team can check the root cause and suggest the trouble shoot accordingly.

 

Thanks,

Roopa Patil

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