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Cannot open Adobe XD app on macOs Big Sur

New Here ,
May 20, 2021 May 20, 2021

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I updated my Adobe XD app but cannot open now. Crash screen show me when i open Adobe XD app. I will attach crash screen, Please advice for me how to open?

OS: Mac Big Sur(11.2.3)

MacBook Pro (16-inch, 2019)

 

 

Screen Shot 2021-05-21 at 12.10.38.png

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Crash on mac

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Adobe Community Professional ,
May 21, 2021 May 21, 2021

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Hi, have you tried doing a fresh install of Adobe XD? I recommend that you use the Creative Cloud Cleaner tool to uninstall the software and delete any corrupt files.

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New Here ,
May 23, 2021 May 23, 2021

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Thank you for your advice.
But it was the same when I installed it again after cleaning using this tool. 

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