cant connect xd to creative cloud libraries at all

[sigaliab75229390]

cant connect xd to creative cloud libraries at all - its working just fine in all other adobe sw.
all up to date. i have tried all steps i found (re-installing, Win+5 - didnt help...

i realy want to use this corona times to lern how to use xd and its imosible like thet

pls help

10X

[Sjaani]

This sounds like a sync-related issue.

When you tried the re-install option did you use the Creative Cloud Cleaner Tool?
This might help to clear the issue for you.

[sigaliab75229390]

Thanks. i tried. didnt work.
i re-install all adobes SWs
its still work just fine in all other SWs but dosnt show CC libraries in XD
:((

[italosan]

Hi, have you checked if there are any updates available for the Creative Cloud app?

[sigaliab75229390]

every thing is up to date. i have alsow un-install everything and its still the same. works fine on all SW exept for XD
THANKS

[Ares Hovhannesyan]

I see  "More Information". Please click and inform us what kind info has been provided to you.

Also please check thie convertions

https://community.adobe.com/t5/adobe-xd/adobe-xd-can-not-connect-creative-cloud-libraries/td-p/99210...

[sigaliab75229390]

I HAVE TRIED IT A FEW TIMES. DIDNT WORK...

[sigaliab75229390]

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-libraries-panel-doesn-t-load-in-desktop-pro...

[Ares Hovhannesyan]

Can you see this menu and are you able to View files on website by activating marked item in menu? Also try to disable antivirus (if you use any).

[sigaliab75229390]

hi
i have no options like this... and i unabeld all anti virus including win diffender...

😞