Cant find files in mobile Xd app

[miac96810032]

Hi .. recently my app on my mobile doesn’t show any of my cloud files. It works find on tablet. Same user account.

It has worked fine for months. But no matter what I do the files won’t show up in the mobile app.

I tried to log off and on, deleted the app etc.

[miac96810032]

Update: they have disappeared from the tablet app as well.

[elainecc · Accepted solution]

The XD mobile application recently migrated to a different document format. Instead of CC Synced files, we support the new cloud documents format. You'll need to convert your files over to see them: Cloud documents in XD

Hope that helps!