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cloud projects disappeared when logging of

New Here ,
Sep 08, 2020 Sep 08, 2020

I was in my account working normally when I needed to switch accounts, when I logged back into my account all the cloud projects were gone. The share link still exists, but I can't access the project.

There is a way to recover some project even if it has disappeared from the cloud?

TOPICS
Data loss
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Adobe Employee ,
Sep 08, 2020 Sep 08, 2020
LATEST

Hi there,

 

We are sorry to hear you are unable to see your project in XD. Would you mind checking if you're able to see the files here: https://assets.adobe.com/cloud-documents and please make sure you're logged in with the right account?

 

We will try our best to help.

 

Thanks,

Harshika

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