Cloud syncing and file sharing issues

New Here ,
May 23, 2022 May 23, 2022

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We've been having a lot of issues in my team lately with collaboration due to files not syncing properly to the cloud. One of the things is not being able to share file - we are getting an error saying the storage is full, even though it's not (less than 1% of 1TB used). Other times, when we invite another team member into the file, they are not able to access becuase of not having the right permissions, but there is no option for different permissions during sending the invite. What can we do to fix this?

 

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Adobe Employee , May 25, 2022 May 25, 2022
Hi @kiki.su , Sorry to hear about the trouble. Please try the suggestions shared here. If  You have an enterprise subscription, please log a ticket or contact us directly using this link.  Regards Rishabh

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Adobe Employee ,
May 25, 2022 May 25, 2022

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Hi @kiki.su ,

 

Sorry to hear about the trouble. Please try the suggestions shared here. If  You have an enterprise subscription, please log a ticket or contact us directly using this link. 

 

Regards

Rishabh

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