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Since the beginning of the week that I'm trying to co-edit a file with a colleague and the updates, we do do not appear to the other person.
This is making it difficult to have stuff together because even if I work on another file and then copy stuff to his file, all the text updates to the text in the master component.
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Hi, do you both have the latest version of Adobe XD installed?
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Hi, yes we do
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Does this problem also occur with other files?
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Hi Ana,
Sorry to hear about the trouble. In addition to what Italosan has suggested to test it on a new file and check if it is only happening with a specific file or multiple files? I'd also request to share the exact version of XD and OS you and your colleague is using. Could you please also explain a bit more of what exactly is happening when you try to invite?
We're here to help, just need more information.
Regards
Rishabh
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We need to keep working on this file because the updates we are making need to be seen by people that have this specific link.
(the delivery date is today so we don't have time to test, but I'll gladly try it after)
Xd 31.2.12.4
Creative Cloud 4.3.51.3
macOS Catalina 10.15.6
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Thanks for sharing the details. I would also like to know if your colleague is also working on the same OS and XD version. Are you getting any error message? Did you get the chance to test the same on other files?
We will try our best to help.
Thanks,
Harshika
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Yes, the same OS and XD versions.
Some files work, some don't.