Code: 61 when creating new document

[shawnstarr]

I have this same problem....can't create any new artboards. Version 13 works fine...really bummed but still a great product. Windows 10 machine.

[elainecc]

Hey shawnstarr​ -

Sorry to hear you're hitting this problem! We're digging into this problem right now, but I'm curious whether or not you used symbols in the project you're having problems with. Also, is XD installed on a drive outside of C:?

It looks like someone has also filed this in UserVoice, so please feel free to upvote: getSharedResourcesFilePath(): Could not load component: Code: 52 – Adobe XD Feedback : Feature Reque...

-Elaine

[shawnstarr]

Thank you for the reply. Yes, I have my apps installed on C:. I have not used any symbols yet, as i can not even create a new artboard or file.

[elainecc]

Okay, looks like I was wrong about the link. This is the correct link: Code: 61 Error message: Failed to move component file – Adobe XD Feedback : Feature Requests & Bugs