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Coediting error 5010

New Here ,
Nov 08, 2020 Nov 08, 2020

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Hello,

When I close the document, I lose my work https://1drv.ms/u/s!Aj16T_Ds0bkvzE4epjMbgJkual6n

 

"Close and reopen the document to continue working. If you see this message again, access this document’s history to save a copy of a previous version. (Error 5010)"

 

Thanks for your help,

🙂

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correct answers 1 Correct answer

Adobe Employee , Nov 09, 2020 Nov 09, 2020
Hi there, Sorry to hear you are having trouble coediting in XD and getting this error. The team has already logged a bug for the issue which is partially fixed in XD 34.3 version. Could you please check if you're experiencing the issue on the current version of XD? Thanks, Harshika

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Adobe Employee ,
Nov 09, 2020 Nov 09, 2020

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Hi there,

 

Sorry to hear you are having trouble coediting in XD and getting this error. The team has already logged a bug for the issue which is partially fixed in XD 34.3 version. Could you please check if you're experiencing the issue on the current version of XD?

 

Thanks,

Harshika

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New Here ,
Nov 09, 2020 Nov 09, 2020

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LATEST
Hi there,
Just yesterday I had the problem.
But this morning the problem did not recur.
THVI_0-1604936286395.png

If the problem persists, I will keep you informed.

 

Thanks,

Thierry

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