Collaboration on same document - late accept changes and missing artboards

Report · Sep 18, 2019

Me and my colleagues are woring on big project with collaboration.
Sometimes we must wait a long time, when come accept changes dialog.
And now after accept changes some artboards is abosolutly missing.

Report · Sep 18, 2019

Hi George,

We are sorry to hear that you are facing trouble using Adobe XD. A few more details would be super helpful.

What is the OS and XD version you and your collaboator are using?
Is it happening with every file or with a specific file?
Could you please confirm if the artborad is missing or the content is missing?

I would suggest pressing CTRL+A and see if you're able to see all the artboards. If yes, please create a empty artboard and the copy the content from the pateboard to the new artboards.

Let us know if that helps.

Thanks,

Harshika

Report · Sep 19, 2019

I have: Adobe XD Version 22.5.12.1, macOS Sierra My colleague: Adobe XD Version 22.5.12.1, macOS Mojave Only with one project. Artboards with full content are missing.

Report · Sep 19, 2019

Thank you for sharing the details. I would request you to please share your Adobe ID, phone number and location over an email(dl-webpm1@adobe.com) along with the url of this post.

Let me know if you face any issues with this.

Thanks,

Harshika