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Color picker picks up the light color in Adobe XD.

Explorer ,
Nov 11, 2019 Nov 11, 2019

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iOS:バージョン10.15.1

AdobeXD:バージョン 24.1.22

 

スポイトで色を拾うと少し薄い色を拾っています。

Photoshopのように細かい設定がないので、この場合はどうすればよいのでしょうか。

これから、アンインストールしてからインストールを試してみます。

 

Translate by mod.
When I pick up the color with a dropper, I pick up a little lighter color. Since there is no detailed setting like Photoshop, what should I do in this case?
Now try uninstalling and then installing XD app.

 

スクリーンショット 2019-11-11 18.35.06.png

 

<The title was renamed by moderator>

 

Moderator notes
This post was written in Japanese. However, although many answers are received, there are no answers in Japanese.
This thread may be more useful globally than Japanese. and moved it from the Japanese community to the global community.

 

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correct answers 2 Correct answers

Adobe Employee , Nov 11, 2019 Nov 11, 2019
Hi there, We are sorry to hear you are facing trouble picking up color with the color picker which in turns picks up the light color. We would request you to please try launching your window from your native display. If that doesn’t work, you may try switching your monitor in your Display settings to sRGB. Let us know if that helps. Thanks, Harshika

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Explorer , Nov 11, 2019 Nov 11, 2019
【解決済み】 返事が早くてとても助かります。 アップルの「設定」→「ディスプレイ設定」→「各モニターのカラーをsRGB」に変更することで解決しました。スポイトの色がモニターに起因することを初めて知りました。 ただ、今までこのバグが起きていなかったので、アップデートで改善されることを待っています。ありがとう。 ありがとうございました。

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New Here ,
Oct 23, 2019 Oct 23, 2019

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I have the same problem. 😞

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Community Beginner ,
Oct 23, 2019 Oct 23, 2019

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Thank you for verifying! I thought it was just me!

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Community Beginner ,
Oct 23, 2019 Oct 23, 2019

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Looking for other users to verify!!

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New Here ,
Oct 24, 2019 Oct 24, 2019

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I have the same issue. Seems even worse than yours sometimes.

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Community Beginner ,
Oct 24, 2019 Oct 24, 2019

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Is the Adobe staff even looking at these issues? Where else do I report this bug?

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New Here ,
Nov 19, 2019 Nov 19, 2019

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Apparently they're understaffed and overworked or just aren't prioritizing XD.  What a shame.  This could be such an amazing tool, but the number of bugs and missing features and lack of support is so disappointing.

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New Here ,
Oct 29, 2019 Oct 29, 2019

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I have the same problem. My eyedropper picks the incorrect hex code. (Mac OS 10.15 Catalina, Adobe XD v 23.1.32.2)

 

It looks like they've locked the Adobe XD bug section (read more here: https://adobexd.uservoice.com/forums/353010/suggestions/38475424)

 

 

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New Here ,
Oct 30, 2019 Oct 30, 2019

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I have recently experienced the same color picker issue. 
Test 01 - I set my RGB values to: R200, G100, B50. 
I then used the color picker and the RGB values came out to: R210, G111, B46.  
Varient = R+10, B+11, B-4
Test 02 - I set my RGB values to: R50, G100, B200. 
I then used the color picker and the RGB values came out to: R50, G112, B212. 
Varient = R0, B+12, B12

Test 03 - I set my RGB values to: R50, G200, B100. 
I then used the color picker and the RGB values came out to: R42, G207, B103. 
Varient = R-8, B+7, B+3

Well for whatever that was worth! LOL

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New Here ,
Nov 19, 2019 Nov 19, 2019

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OSX Catalina / XD v. 24.3.22.2
Same Problem.  Eyedropper fill applies the wrong color.  The only way to get right color is to copy and paste the hex code in fill menu.  This just started happening in recent updates.  I also recently upgraded MacOS to Catalina, but don't know if this is related.  I have used XD for more than a year and never experienced this.  This is extremely frustrating and a major wrench in my productivity.  This should be a HIGH PRIORITY bug.

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Community Beginner ,
Nov 25, 2019 Nov 25, 2019

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I have the same problem with the new version of XD 😕 This is a real pain !

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Adobe Employee ,
Dec 04, 2019 Dec 04, 2019

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Hi All, 

 

We are sorry to hear you're facing trouble. We have seen a similar issue is reported here: https://community.adobe.com/t5/adobe-xd/color-picker-picks-up-the-light-color-in-adobe-xd-in-macos-1... and the team is working on it to fix the issue. 

 

I am merging this post with the post that has a workaround solution. Please let us know if that helps.

 

We're sorry for the inconenience.

 

Thanks,

Harshika

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New Here ,
Dec 17, 2019 Dec 17, 2019

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カラーピッカーで色を抽出すると、正確なカラーコードではない色が出力されます。

この問題の解決方法はありますか?

 

Extracting colors with the color picker will output colors that are not accurate color codes.

Is there a solution to this problem?

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Adobe Employee ,
Dec 17, 2019 Dec 17, 2019

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Hi Erik,

 

We understand it could be annoying for you. We have a similar discussion going on here: https://community.adobe.com/t5/adobe-xd/color-picker-picks-up-the-light-color-in-adobe-xd-in-macos-1... we would request you to please join the discussion and try the suggestion mentioned in the post.

 

Let us know if that helps. 

 

I am also merging this post with the same post.

 

Thanks.

Harshika

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Community Beginner ,
Dec 16, 2019 Dec 16, 2019

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Hello,

 

I've something to explain about the eyedropper color bug.

This message is very important because I think the dev team can isolate the problem easier.

In adobe Xd on Mac, yes the eyedropper works wrong with lighter colors.

BUT, in illustrator, when you pick a color of on object wich is in a symbol, the color will be wrong, way lighter. If it's an object that is not linked to a symbol, the color is perfect. 

When you pick a color with RGB = 0 0 255, 255 0 0, 0 255 0, 255 255 0, 255 0 255, 0 255 255, the eyedropper is correct. 

Another point : in illustrator, if you pick the background color, it is lighter.

And with Photoshop ? The eyedropper is correct except for the background color outside the artwork. In this case, it is darker when picked.

 

I have also made some tests on adobe XD. 

Start color : RGB = 100 255 255, first eyedroppper : RGB = 111 255 255, second eyedropper : RGB = 122 255 255. It seems to be linear. No matter if R or G or B starts with a 100, every eyedropper adds 11 to his value.

 

So when a value is at 255, it cannot be lighter. But, when a value is at 0, it is not affected by the problem.

 

This exposed me something. If 0 does not go up, it could try to go down. So i tryed this :

Start color : RGB = 10 255 255, first eyedropper : RGB 7 255 255, second eyedropper : RGB = 4 255 255.

Start color : RGB = 50 255 255, first eyedropper : RGB 57 255 255, second eyedropper : RGB = 65 255 255.

Start color : RGB = 40 255 255, first eyedropper : RGB 45 255 255, second eyedropper : RGB = 51 255 255.

Start color : RGB = 30 255 255, first eyedropper : RGB 32 255 255, second eyedropper : RGB = 35 255 255.

Start color : RGB = 20 255 255, first eyedropper : RGB 19 255 255, second eyedropper : RGB = 17 255 255.

Start color : RGB = 25 255 255, first eyedropper : RGB 25 255 255, second eyedropper : RGB = 25 255 255.

It means that when a value is higher than 25, it goes up, when it is lower than 25, it goes down. and the more you are far of 25, the fastest you jump to another value.

 

Let's focus on Red value of RGB :

start = 26

first eyedropper = 27

= 28

= 29

= 31

= 33

= 36

= 40

= 45

= 51

= 58

= 66

= 75

= 85

= 95

= 106

= 117

= 128

= 139

= 150

= 160

= 170

= 179

= 188

= 196

= 203

= 210

= 216

= 221

= 226

= 230

= 234

= 237

= 240

= 242

= 244

= 246

= 248

= 249

= 250

= 251

= 252

= 253

= 254

= 255.

 

second text from 24 :

24 seems to be stable as 25. 23 too.

 

Third test from 22 :

start = 22

first = 21

= 20

= 19

= 17

= 14

= 10

= 7

= 4

= 2

= 0

 

So this is no longer a linear transformation. In fact the changing value is accelerating then decelerating. no matter if it is going lower or upper. (See the linked file).

 

So, on adobe XD, near 24, 0 et 255 it is stable. but in the middle of these, the value is changing a lot faster.

 

Capture d’écran 2019-12-16 à 14.51.10.png

 

As a conclusion, I've tried it on illustrator when I pick a color in a symbol. And it is not the same at all. No mathematical function can be linked to the values. It is not random but poorly comprehensible. I have to conclude that on adobe XD on a mac, there is a real developping problem. But for illustrator, it might be display color configuration.

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Adobe Community Professional ,
Dec 16, 2019 Dec 16, 2019

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Wow great description, thanks for putting in so much detail.

Have you by any chance seen the other thread on this topic?
Does the solution used there help with your colour picker issues at all?

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Community Beginner ,
Dec 17, 2019 Dec 17, 2019

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Yes i have also posted this on the post you linked. And... No it doesn't work for me. The fact is adobe XD does not have preferences and I do not think it is due to display colors.

I havve forgotten to tell something... Even if I download an older version, the eyedropper is not working. I think Addobe XD might use some native eyedropper fonctions and Apple might changed it in the last versions. But Adobe XD does not only use the native functions. Because when I use the native color tool of Mac OS, it works fine. Maybe it is the way it is implemented.

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Community Beginner ,
Jan 03, 2017 Jan 03, 2017

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Screen Shot 2017-01-03 at 1.32.01 PM.png

Here's the example of the same #F49D54 color when I use it in Adobe XD (left) and Photoshop CC (right)

This is just one example, but because of it, every color in XD looks more saturated than in any other place, which creates a problem when exporting it to PNG and seeing how different it is to what you were working with...

PS: fun fact, I didn't experience this issue until I got a new Macbook Pro 15 with a Touch Bar (I used Macbook Pro 13 Retina from 2014 previously)

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Community Beginner ,
Jan 05, 2017 Jan 05, 2017

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anyone?

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Adobe Employee ,
Jan 06, 2017 Jan 06, 2017

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Sorry for the lag in reply! Photoshop uses color correction/color spaces, and XD uses raw device colors.

If you're looking for color space management, you should upvote this story in UserVoice: Color Managed Application – Adobe XD Feedback : Feature Requests & Bugs

Thanks!

-Elaine

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Community Beginner ,
Jan 07, 2017 Jan 07, 2017

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Thanks.

Do you know by any chance if there's a way I can affect that outside of XD, say in MacOS settings somewhere. I mean to make colors in XD less saturated (similar to Photoshop)

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Adobe Employee ,
Jan 18, 2017 Jan 18, 2017

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You can change your display's color space, but not for individual applications. It would be a universal setting on your machine. OS X Yosemite: Set your display’s color profile

-Elaine

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Community Beginner ,
Feb 13, 2018 Feb 13, 2018

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How is this saturation thing still an issue after a year? Adobe XD is way more saturated with colors than any browser or Photoshop. Really annoying.

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New Here ,
Mar 13, 2018 Mar 13, 2018

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Yes, please to add posibility to colour management at XD! We cant work correctly with colour without it.

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Community Beginner ,
Oct 04, 2018 Oct 04, 2018

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I upgraded to Windows 10 so I can use Adobe XD. And now I can't even import properly a file cous' of colour difference?

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Community Beginner ,
Feb 28, 2019 Feb 28, 2019

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Surely this has been fixed by now... just started using XD and my imported .ai files look really saturated....

This must be affecting more people ??

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