Constantly unable to type

Engaged ,
Aug 24, 2022 Aug 24, 2022

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All day I've been getting this bug where every once in a while I'm unable to type anything in XD, whether using the type tool or renaming layers, styles etc...

There's nothing wrong with my keyboard as I'm typing this while XD doesn't allow me to type anything.

A restart fixes the problem for a while before it reoccurs.

I'm using Windows 10 and XD 54.0.12.5

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Explorer ,
Aug 24, 2022 Aug 24, 2022

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Same with my XD. Version is the same XD 54.0.12.5. Sometimes I make a workaround by typing in another XD window and then coming back to my project to not restart, but this is annoying. 

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Adobe Employee ,
Aug 24, 2022 Aug 24, 2022

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Hi Mowglivj and Stoyanov,

 

Thank you for reaching out. If you'd allow, I'll try my best to assist you here. 

 

Would you mind checking if you're experiencing this while XD is autosaving? 

 

Please collect logs from your machine using this link and share them with me via private message (Go to my profile and click send a message button) after uploading them to CC or Dropbox. 

 

Thanks,

Atul_Saini

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Adobe Employee ,
Aug 25, 2022 Aug 25, 2022

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Hey there, 

 

Are you still experiencing this issue? If yes, please share the details I mentioned in my previous post so I can proceed with the investigation. 

 

Thanks,

Atul_Saini

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Explorer ,
Aug 25, 2022 Aug 25, 2022

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Thank you, Atul.
I will be back on XD for a project tomorrow and will let you know. Thanks!

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Adobe Employee ,
Aug 31, 2022 Aug 31, 2022

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Hi Stoyanov, 

 

I hope you're doing fine. I'd like to know if you had a chance to collect the logs. If possible, please share a short video of this behavior as well. 

 

Thanks,

Atul_Saini

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Engaged ,
Sep 06, 2022 Sep 06, 2022

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Any news?

This keeps happening and it's really slowing my workflow. Every 5 mins XD freezes.

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Engaged ,
Sep 06, 2022 Sep 06, 2022

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And it's doing all kinds of weird things. Typing in the third window of padding settings results in typing in the first. This is NOT acceptable by any stretch!

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Adobe Employee ,
Sep 07, 2022 Sep 07, 2022

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Hi Mowglivj,

 

Sorry for the delay in response, and thank you for sharing the logs. Would you mind updating to XD 54.1 and letting me know if that helps? 

If the problem persists, please record a short video where you can replicate the issue along with the logs from the latest version. This will help us narrow it down. 

 

Thanks,

Atul_Saini

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Engaged ,
Sep 09, 2022 Sep 09, 2022

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I updated Xd to the latest version and the problem persists. No surprise really.

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Engaged ,
Sep 09, 2022 Sep 09, 2022

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now I can't even type when saving a file to rename it

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Engaged ,
Sep 13, 2022 Sep 13, 2022

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any news on this? It's getting pretty extreme. Copying and pasting text should take 2 seconds, it takes several minutes...

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Engaged ,
Sep 02, 2022 Sep 02, 2022

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I've done as requested.

Thanks

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Engaged ,
Sep 09, 2022 Sep 09, 2022

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This is getting really tedious, updating basic text takes ages with long waits in between selecting text and being able to edit it.

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Community Beginner ,
Sep 14, 2022 Sep 14, 2022

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LATEST

The problem continues in the version 54.1.12.1,

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