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[Crash/Load]-My Adobe XD file is corrupted after an electricity cut, need an backup version.

New Here ,
Apr 01, 2020 Apr 01, 2020

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Hi there ! I have to deliver a prototype for tomorrow, and after an electricity cut at my place, the file (and so it's backups are no more availabe) here's the error message I get.
 Capture d’écran 2020-04-02 à 03.26.53.png
can anybody help me with this issue, I'll be in trouble if not. 

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Open and save docs, Product performance

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Adobe Employee ,
Apr 01, 2020 Apr 01, 2020

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Hi there,

 

We are sorry to hear you're having trouble opening your XD document. If it's a cloud document, could you please check out this post: https://community.adobe.com/t5/adobe-xd/revision-history-in-xd-helps-ensure-peace-of-mind-during-col...?

 

Let us know if that helps.

 

Thanks,

Harshika

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New Here ,
Mar 11, 2021 Mar 11, 2021

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Sometimes files get corrupted, in that case our service might help: https://xd2sketch.com/open-xd-file-old-corrupted

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