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[Crash/Load]-XD 27 keeps on freezing, crashing with No undo.

Community Beginner ,
Feb 11, 2020 Feb 11, 2020

Adobe Cloud file

Components with padding group (responsive components) 

 

XD (and creative cloud) keep on crashing and freezing.

 

This is really unacceptable. Definitely checking alternatives. Been "giving XD a chance" for more than 2 years now!

 

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TOPICS
Crash on windows , Product performance
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Community Expert ,
Feb 12, 2020 Feb 12, 2020

Hi, sorry you are having problems with Adobe XD. Does this problem occur with all files or only with a specific file? Have you checked if there are any updates available for the Creative Cloud App?

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Community Beginner ,
Feb 12, 2020 Feb 12, 2020

No updates :). Everything was working GREAT until XD 27.

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Adobe Employee ,
Feb 12, 2020 Feb 12, 2020

Apologize for your experience. If possible, can you upload your file to a shared location and share it with me over a private message? I can log a bug with the product team if I can reproduce the issue.

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Community Beginner ,
Feb 12, 2020 Feb 12, 2020
LATEST

Thanks! Someone already reached out on twitter. It's Multiple issues. From serious lag with components to total freezing with others.

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