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Crash on first page

New Here ,
Aug 08, 2017 Aug 08, 2017

Hi, so i had installed Adobe XD Beta and the first things came on my screen is a crash screen. What should i do? Thanks before

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correct answers 1 Correct answer

Adobe Employee , Aug 08, 2017 Aug 08, 2017

We've seen this before with older GPU drivers. Generally, an upgrade to your GPU drivers will fix it, but some manufacturers have stopped updating the graphics drivers for older hardware. You can get the information to compare against our minimum system requirements by running "dxdiag" from the Run menu.

Adobe Experience Design System requirements

-Elaine

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Adobe Employee ,
Aug 08, 2017 Aug 08, 2017
LATEST

We've seen this before with older GPU drivers. Generally, an upgrade to your GPU drivers will fix it, but some manufacturers have stopped updating the graphics drivers for older hardware. You can get the information to compare against our minimum system requirements by running "dxdiag" from the Run menu.

Adobe Experience Design System requirements

-Elaine

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines