Crash when open Adobe XD. Screen showing RED and freeze. White screen when create new artboard

New Here ,
Mar 18, 2022 Mar 18, 2022

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Hi,

 

Running the latest version of XD 49.012on MacOs Monetary on MacBook Pro 2017. I have been experiencing this problem for a while. While I launch Adobe XD, my canvas is start flashing red screen and freeze. The bug force my computer restart automatically.

 

After I tried to uninstall Adobe XD and relaunch again, I tried with new artboard. But this time the canvas is flashing with some white grey shape on screen. Still cannot use, have to force quit again.

 

Please fix the problem.. 

 

Thanks

 

 

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Crash on mac

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Adobe Community Professional ,
Mar 19, 2022 Mar 19, 2022

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Did this start happening after you updated, or is this the first time you're trying to run Xd?

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