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Creative Cloud - Couldn't sync a file on cloud

Community Beginner ,
Jul 24, 2017 Jul 24, 2017

Hello,

My issue started 1 month ago, when 1 XD file (Experience Design) of 16-20 Mb, couldn't sync the files from computer to Creative Cloud Files.
Now, after 1 month, when Adobe CC forced to login, guess what, the they sync the files from the Creative Cloud to Computer with the older version, and all my work for 1 month disappear.

I need to get the data stored, the new version of XD file on my computer back. How can I do this?

Thank you

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correct answers 1 Correct answer

Community Beginner , Jul 24, 2017 Jul 24, 2017

There was an error opening the file... (Error Code: 47)

The answer to that error, helped me recover the new version of my file.

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LEGEND ,
Jul 24, 2017 Jul 24, 2017

You are posting in the Lightroom forum. I'll move this post to the ED forum.

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Community Beginner ,
Jul 24, 2017 Jul 24, 2017
LATEST

There was an error opening the file... (Error Code: 47)

The answer to that error, helped me recover the new version of my file.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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