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I have purchased the subscription, and I was the one who shared the link. That means, I am the author for the same.
But, as an author I am not able to delete the comments made by the guest user. I'm just getting an option to 'Reply', and nothing else.
Hi Madhumati,
Thank you for your prompt response on the query. I was signed in the account but still was not able to delete the comments. But, then I tried to signin again, and it worked then after.
So, the query is been resolved now.
Thanks & Regards,
Bhavika
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Hi Bhavika,
Thank you for reaching out and sorry to hear that you're having trouble in using XD, Hope you are sign in to the shared link in the browser, if not please sign in with your subscription account to shared link in the browser and see you are able to see the delete option for the guest user comment.
if it still doesn't work, please share a screenshot and
Please feel free to update this discussion in case you need further assistance and we will be happy to help.
Regards
Madhumati
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Hi Madhumati,
Thank you for your prompt response on the query. I was signed in the account but still was not able to delete the comments. But, then I tried to signin again, and it worked then after.
So, the query is been resolved now.
Thanks & Regards,
Bhavika