Copy link to clipboard
Copied
Some days ago I cleaned my Mac with a cache cleaner software, since then I cant not open a shared XD file witch Im working with a team.
So now the loading bar is stuck around 75%.
I have a really bad deadline tomorrow and I need an urgent fix, I could always download my file from the cloud and work in that version but is not an option lon g term because other members of the team will continue working on the link we already shared.
I tried to unistall and re install XD but did not help.
Any ideas?
Thanks.
Copy link to clipboard
Copied
May be you can restore your system to any previous point?
Copy link to clipboard
Copied
I hope you figured out how to solve your problem, but try running the Creative Cloud Cleaner tool: Use the Creative Cloud Cleaner tool to solve installation problems
And also as you've seen, some cache cleaning tools can be a problem. I never run them and mostly on a Mac they are not needed.