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Details of text fails to copy and past between different Adobe XD Windows

Community Beginner ,
Jul 29, 2021 Jul 29, 2021

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When I copy text from one file and paste it into another file using XD, the content and the styling appears to revert to a default for reasons which are frustrating. 

 

troubleshooting-image-1.png

Above is an image in one file. I am trying to copy over the dollar values. I select them, and then trigger "Copy" (cmd+c)

 

troubleshooting-image-2.png

Here is the second file. It is localized and it needs those dollar figures. Right now, there is nothing on it. I reached this file by going to the "window" menu and switching to this file. 

 

troubleshooting-image-3.png

 

This is what happens when I Cmd+v (paste). Notice that the content, the color and extra content is all wrong. I am completely unsure of why this is happening. I believe this may be a bug, or a UI shortcoming in a platform dedicated to user experience. 

TOPICS
Data loss , Product performance

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Adobe Employee ,
Aug 04, 2021 Aug 04, 2021

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Hi there,

 

We're so sorry for the delay in response. Could you please share a few more details like:

 

  1. The version of XD and OS.
  2. Is this happening with a specific file or multiple files?
  3. Is this happening with a specific fonts or multiple fonts?
  4. Will it be possible for you to share a sample file for testing?

 

We're here to help, just need more details.

 

Regards

Rishabh

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