One of my documents has gotten a Disconnected error and cannot be opened. It happens to be main asset source file for other project files, which makes it the most problematic one for this to happen to. I get a pop up that says:
"Disconnected
Editing isn't supported on shared XD documents when disconnected from Creative Cloud. Save as a new document to keep working offline."
I've been getting this same message with this file for days. I'm not disconnected from CC, and other cloud files open fine. No one else is in this file either. I've tried opening it from a variety of ways I can access cloud docs, including through XD or through the CC app.
I have tried all the troubleshooting suggestions under: https://helpx.adobe.com/xd/kb/fix-issues-with-xd-cloud-documents.html#unable-to-create-open-cloud-do...
What can be done to recover this document? This is at least the third time I've had a problem in this vein in the last last year or so. With project files, saving a new document is annoying, but not like this. This is the first time it's happened to my design system file. I'm at a loss on how best to proceed now.
Macbook Pro, Big Sur 11.6.8, XD 54.1.12.1, CC Sync 5.17.0.36
Thanks for your help.
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