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Document History stopped working in a file

Community Beginner ,
Apr 03, 2024 Apr 03, 2024

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Hello,
today i saw that the document history in a file doesn't work anymore.
It shows this message:

happyonlineg98580867_0-1712139793182.png

Yesterday it was working on this specific file.
The problem doesn't seems to exist in other files, as the document history works.

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New Here ,
Apr 10, 2024 Apr 10, 2024

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My team has the same issue. 

Document history stopped working on all our XD files.

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Explorer ,
Apr 10, 2024 Apr 10, 2024

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Same issue with my team. Of course, Adobe support is useless. 

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Adobe Employee ,
Apr 19, 2024 Apr 19, 2024

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Hi,

 

Sorry to hear about the trouble. Please share system logs and the name of the documents for which the version history is missing. You can add the logs to a shared location like Google Drive or DropBox and share the link with me through DM by clicking on my name. 

Thanks

Rishabh

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