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Downloadable Assets not updating

Community Beginner ,
Feb 03, 2021 Feb 03, 2021

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Hi, Since I get 44:76 errors so often, I decided to reduce my assets (Mark for Export Assets). However even though I tried to reduce them, it's not getting updated on my xd link and even on my link settings bar on the right. Is there a way to fix this problem? I tried restarting my computer/making a copy of the file/reinstalling XD but the downloadable assets are not updating at all.  

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Crash on mac, Import and export, Share or publish

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correct answers 1 Correct answer

Community Beginner , Feb 04, 2021 Feb 04, 2021
Sorry, don't worry about this. The problem got fixed, thank you  

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Adobe Employee ,
Feb 04, 2021 Feb 04, 2021

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Hi Erin,

 

Sorry to hear about the trouble. If I understood correctly after you unmark the assets for export, on updating the link, the number of assets doesn't change, it remains the same? If yes, could you confirm if this is happening with a specific file or multiple files? If it's happening with a specific file, will it be possible for you to share the file with us?

 

Regards

Rishabh

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Community Beginner ,
Feb 04, 2021 Feb 04, 2021

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Hi.

Yes. The numbers of 'assets for exports' are not getting updated at all.  
I think this happens to certain pages on my file. But I tried duplicating the project file, copy&paste the elements or the page to a new file, and saving files to a local file. 

I also figured that when I'm on the share tab, the changes I made on the design tab are not getting synced up. 
Is it possible to get your email? I don't want to post files in public.  
 
Thank you 

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Community Beginner ,
Feb 04, 2021 Feb 04, 2021

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Sorry, don't worry about this. The problem got fixed, thank you 🙂 

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Adobe Employee ,
Feb 08, 2021 Feb 08, 2021

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Glad to hear you're able to resolve the issue. Would you mind sharing the steps or solution that helped you in resolving the issue?

 

Thanks,

Harshika

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