Hi I have a problem using plugin DraftXR
. Error server: "DraftXR failed to create the draft. Make sure you are connected to the internet. You can try reloading the plugin the using shortcut..." My internet is good, i chek to Wi-fi
we need more information to help you. Which version of Adobe XD are you using it? Have you checked for updates for the plug-in? Does this problem occur with all files?
My colleague solved the problem by changing the format of the photo from JPEG to PNG. I have a new problem, I can't delete Draft. The dialog box writes to check your internet connection. With the latest version of Adobe XD 3 4 days ago it was updated. I don't know what's going on and I apologize. Thank you very much Adobe.
And twice I uninstalled the login and reinstalled it.
Thank you for your cooperation. I had to uninstall a few times and reinstall but it worked.
Did you uninstal draftXR or adobe XD? Thanks!
Only plugins, but still not working. I think my PC is problem. I will demonstrate VR or AR and i use horizontal and vertical scroll position in Adobe XD. Resulting is very good.
could you please answer Meg’s question?
Yes and now working. ☺️
Hello guys please I need help my DraftXR can't test in all of my browser... They just keep on loading. 😞
Hey, try to uninstall and install plugins or uninstall and install Adobe XD. Sometimes plugins DraftXR lose interest connect and need to uninstall and install.
I am also facing the same error. I have tried everything, from uninstalling/ and reinstalling my the adobe XD and the draft XR plugin.I even decided to wipe out out my machine and reboot windows and I am still facing the same errors. I dont understand how my wifi is working for evething else exepect for the plug in. I am not a coder but i feel there must be a bug somewhere in the dev console
Hi try replacing JPEG with PNG, if that doesn't work try uninstalling the plugin and XD and then installing a new one. Also check your internet connection.
Hi @arthur. ,
Sorry to hear about the trouble. Please try the suggestions shared by @Krum5C77. If that doesn't help, please connect with the plugin developer. To contact them, please launch Adobe Creative Cloud > Stock & Marketplace > Manage Plugin > DraftXR > Get Support.
Feel free to reach out if you need any further assistance.