Drag and drop images

Explorer ,
Sep 13, 2022 Sep 13, 2022

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Hello. I cannot drag and drop images into XD. Googling this I found that many have had this issue. However it seams this issue was primarely with Win 10 and somewhat not so much an issue anymore. I have tried everything I have even run various cmd-commands and changed values in Windows Shell but to no avail. I have an updated version of Win 11. My first install of XD was a few months ago and is up to date. I can of course import an image to the artboard using the menu, but cannot bring this image into a rectangle as the tutorial video I´m waching is telling me to do. Can someone please help me with this?

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correct answers 2 Correct answers

Community Expert , Sep 14, 2022 Sep 14, 2022

Do you mean that you can't make clliping mask (drag and drop into mask the mage from outside)? Learn how to create a mask with shapes. (adobe.com)

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Explorer , Sep 15, 2022 Sep 15, 2022

Hi guys! I found a way to do this without Drag/drop. I import the image, then draw a rectangle and then use the mask option in the menu. I then get the same result as the guy in the video. I can live with that. But if you come across a solution I´m all ears. Thanks though for your time and effort. I greatly apreciate it!  

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Adobe Employee ,
Sep 14, 2022 Sep 14, 2022

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Hi @RexRon,

 

Thank you for reaching out, and sorry for the trouble. We would like to confirm if you've tried the steps suggested in this post: https://community.adobe.com/t5/adobe-xd-discussions/error-can-t-verify-my-subscription-status-window....

 

If that doesn't help, please ensure that there are no pending system or drivers update that might be creating issues. If it still doesn't work, please try the below steps-

 

  • Sign out of XD and Creative Cloud Desktop app.
  • Close all tasks related to CCDA from the task manager.
  • Restart the machine.
  • Sign back to the Creative Cloud desktop app and launch XD from the Creative Cloud desktop itself.

 

Let us know if that helps. We'll be happy to help.

 

Thanks,

Harshika

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Explorer ,
Sep 14, 2022 Sep 14, 2022

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Hello. I hadn´t seen these tips before, but tryed them out now. Sorry to say it didn´t work.

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Explorer ,
Sep 14, 2022 Sep 14, 2022

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I wouldn´t mind not being able to drag and drop, but the only way I can add an image is importing it via the menu. And then the image just appears on the artboard. In the tutorial I´m waching this guy draw a rectangle with the rectangle tool and then drags an image into it. Whatever I do I can´t get the image inside the rectangle.

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Community Expert ,
Sep 14, 2022 Sep 14, 2022

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Do you mean that you can't make clliping mask (drag and drop into mask the mage from outside)? Learn how to create a mask with shapes. (adobe.com)

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Explorer ,
Sep 14, 2022 Sep 14, 2022

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No. I can´t drag images into XD at all.

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Explorer ,
Sep 14, 2022 Sep 14, 2022

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From a folder into XD

 

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Community Expert ,
Sep 15, 2022 Sep 15, 2022

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Explorer ,
Sep 15, 2022 Sep 15, 2022

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Hello and thanks for your reply. I allready tried those. To no avail I´m afraid.

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Explorer ,
Sep 15, 2022 Sep 15, 2022

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Hi guys! I found a way to do this without Drag/drop. I import the image, then draw a rectangle and then use the mask option in the menu. I then get the same result as the guy in the video. I can live with that. But if you come across a solution I´m all ears. Thanks though for your time and effort. I greatly apreciate it!  

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