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El adobe XD esta pegado

New Here ,
Aug 31, 2021 Aug 31, 2021

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Holan intento ingresar a uno de mis documento en Adobe XD  y cuando lo selecciono se queda pegado en cargando, hay problemas con el adobe XD? ya desinstale e instale y aún persiste el problema ¿Qué puedo hacer?

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Adobe Employee ,
Aug 31, 2021 Aug 31, 2021

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Hi there,

 

We're so sorry to hear about the trouble. Please share a few more details like:

 

  1. The version of XD and OS.
  2. Is this happening with a specific file or multiple files?
  3. If this is happening with a specific file, will it be possible for you to share the file with us? If yes, please add the file to a shared location and share the link through DM by clicking on my name.
  4. Please collect and share system logs https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

 

We're here to help, just need more information.

 

Regards

Rishabh

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