Error 16 at startup

[ivanavelikova]

I got this error before and this Configuration error in Adobe Creative Cloud helped but now it doesn't

I have tried the solutions from here Error 16 in Adobe XD but they don't help either.

[Preran]

Hi ivanavelikova,

Thank you for taking care of the initial troubleshooting. If information in those document did not help you, I suggest reaching out to us directly using this link Contact Customer Care​ Inform the agent working with you about the troubleshooting  you have done so far so that you don't end up repeating them.

Let me know if you need further assistance.

Thanks,

Preran