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Error 2161 while opening the document in XD.

New Here ,
Feb 01, 2020 Feb 01, 2020

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I can no longer open my document or continue working.  This is the worst of the many crashes I've had with XD since starting my project in October.  Now, after months of hard work I cannot do anything!  Has anyone seen error 2161?  When I search google nothing comes up, which is scary!

 

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Crash on windows , Open and save docs

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correct answers 1 Correct answer

Adobe Employee , Feb 10, 2020 Feb 10, 2020

Hi everyone, 

 

Sorry to hear that you're getting "Error 2161 while opening the document in XD". Please check the solution mentioned on this thread (https://community.adobe.com/t5/adobe-xd/error-quot-sorry-we-can-t-open-this-document-in-adobe-xd-quot-or-error-47-while-opening-the-cloud/td-p/10415491). It's a different error, however, the solutions should help you fix this problem. 

 

Thanks,

Harshika 

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Community Beginner ,
Jun 07, 2021 Jun 07, 2021

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SOLVED: Reached out to Adobe Support via Chat.

 

1. Went on Creative Cloud > Your Work

2. Selected Library file with issue and clicked Duplicate button (Duplicate is not the same thing as Copy). You lose version history but can retain links through Step 3.

3. Republished Dup file and it will ask if you want to publish into the same library (Yes, Continue)

4. Go into Work File and Click on Update (99+) Components. 

 

Now file with Artboards has all links pointing to new Library file.

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Explorer ,
Aug 29, 2022 Aug 29, 2022

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There is no duplicate option in Creative Cloud or web version of Assets?

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