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(Error 3183) something went wrong in making xd links

Community Beginner ,
Feb 27, 2021 Feb 27, 2021

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When i tried to make links in adobe xd it will show error 3183.
having problem in making links. please help needful.

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Adobe Employee ,
Mar 02, 2021 Mar 02, 2021

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Hi Manoj,

 

Sorry to hear you are having trouble with XD. Would you mind telling us the OS and XD versions of your machine? Does that happen with every file or with a specific file?

 

We will try our best to help.

 

Thanks,

Harshika

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Community Beginner ,
Mar 08, 2021 Mar 08, 2021

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Hi Harshika.
I am facing this every time in all files. Adobe version is 37.1.32.2.
also not able to open adobe creative cloud app. screenshot below.
I am facing this from a long time.

Manoj5E4D_0-1615199242650.png

 

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Community Beginner ,
Mar 08, 2021 Mar 08, 2021

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OS version.

 

Manoj5E4D_0-1615199491125.png

 

 

 

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Adobe Employee ,
Mar 08, 2021 Mar 08, 2021

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Thanks for sharing the screenshot. Would you mind trying to sign out of XD, Creative Cloud desktop app, restart the machine and then sign back in?

 

Let us know if that helps.

 

Thanks,

Harshika

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Community Beginner ,
Mar 12, 2021 Mar 12, 2021

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Manoj5E4D_0-1615541868251.png

Issue is still there. This issue coming from zscaler. zscaler is blocking some url.but i don't know which url is
blocked by zscaler.please help me to come out from this problem.
if you any other information please let me know.

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Adobe Employee ,
Mar 17, 2021 Mar 17, 2021

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Sorry for the delay in response. I would like to know if you are working on an enterprise network?

 

Thanks,

Harshika

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