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When I am trying to save my work on creative cloud, I got below error message
"Creative Cloud Sync is not running correctly"
Sorry to hear about the trouble. Could you please try the suggestions shared here: https://helpx.adobe.com/sk/xd/user-guide.html/sk/xd/kb/fix-issues-with-xd-cloud-documents.ug.html
Let us know if this helps or if you need any further assistance.