Error 44:23 when create a preview link in XD

[Jay5F87]

Hi XD Community,

Currently been experiencing more of this annoying Error which slow down our studio workflow just to figuring out what was wrong. Tried simplified masking, re-export JPGs, etc. but still happening.

Very unchill to have to export an offline PDF for preview instead of a cloud-link. XD please look into this ASAP.

Thanks!

Annoyed-Adobe-Paid-User

[Ranjitha HR]

Hi @Jay5F87 

We understand your concern and apologize for the bad experience. Currently the team is working on the issue and update this disscussion once the issue got fixed.
Meanwhile can you please try the steps suggested in this post and let us know if that helps. 

Regards,
Ranjitha

[Rishabh_Tiwari]

Hi @Jay5F87 ,

Sorry to hear about the trouble. In addition to the suggestions shared by Ranjitha, could you also try creating the new link using the custom settings and let us know if this helps or if you need any further assistance.

Regards

Rishabh