Error 5403 - Can’t open a file from "Projects" folder

Report · Oct 15, 2025

Version : 59.0.12.2 arm64, Syncrhonisation de Creative Cloud 7.7.0.5

Macbook Pro (2023), macOS Sequoia 15.7.1

Hi everybody,

I have the same issue as mentionned before:
Once I move an XD file from my "Files" folder to my "Projects" folder, it can’t be opened and I get a 5403 error.

"Une erreur s’est produite lors de l’ouverture du fichier *urn:aaid:sc:US:ef620a3d-1901-5435-9b1b-13cdaa957e3c*

(Code d’erreur : 5403)"

If I put the file back in my "Files" folder, it can be opened.

I have reinstalled Adobe XD;
I have signed out of the Creative Cloud desktop app and signed in again;
I have restarted the computer.

Does anyone have a solution to this, please?

Thanks in advance

Report · Oct 15, 2025

Update,

Currently the "Projects Section" does not support XD files.