You can share the logs with me through DM, by clicking on my name. I understand these are too many troubleshooting steps so in case if you want you can contact us directly using this link https://helpx.adobe.com/contact.html and we'll collect the logs on a remote session.
Having the same issue, pop- up of Error 5718 after I updated OS. Adobe support told me this is a known issue with Window OS 20H2. Microsoft change a file type (fix) and it is no longer working. The rep said they are working with Microsoft but there are no known fixes. The bug case number at Adobe is XD-124837.