Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

Error 5752 while trying to delete the file in XD.

New Here ,
Jan 26, 2021 Jan 26, 2021

I'm cleaning up my Adobe XD cloud files and there's this one file that doesn't sync to the cloud anymore that I can't delete. None of the articles here have helped me solve my problem. Hope someone can help me.

 

<The Title was renamed by moderator>

TOPICS
Open and save docs , Product performance
953
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jan 27, 2021 Jan 27, 2021

Hi Patrick,

 

Sorry to hear you are unable to delete the file. Would you mind checking if you can delete the file from assets.adobe.com?I would also suggest trying the steps from this article: https://helpx.adobe.com/xd/user-guide.html/xd/kb/fix-issues-with-xd-cloud-documents.ug.html for sync issue.

 

Let us know if that helps.

 

Thanks,

Harshika

Translate
Adobe Employee ,
Jan 27, 2021 Jan 27, 2021
LATEST

Hi Patrick,

 

Sorry to hear you are unable to delete the file. Would you mind checking if you can delete the file from assets.adobe.com?I would also suggest trying the steps from this article: https://helpx.adobe.com/xd/user-guide.html/xd/kb/fix-issues-with-xd-cloud-documents.ug.html for sync issue.

 

Let us know if that helps.

 

Thanks,

Harshika

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines