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Error 5752 while trying to delete the file in XD.

New Here ,
Jan 26, 2021 Jan 26, 2021

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I'm cleaning up my Adobe XD cloud files and there's this one file that doesn't sync to the cloud anymore that I can't delete. None of the articles here have helped me solve my problem. Hope someone can help me.

 

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Open and save docs, Product performance

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Adobe Employee , Jan 27, 2021 Jan 27, 2021
Hi Patrick, Sorry to hear you are unable to delete the file. Would you mind checking if you can delete the file from assets.adobe.com?I would also suggest trying the steps from this article: https://helpx.adobe.com/xd/user-guide.html/xd/kb/fix-issues-with-xd-cloud-documents.ug.html for sync issue. Let us know if that helps. Thanks, Harshika

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Adobe Employee ,
Jan 27, 2021 Jan 27, 2021

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Hi Patrick,

 

Sorry to hear you are unable to delete the file. Would you mind checking if you can delete the file from assets.adobe.com?I would also suggest trying the steps from this article: https://helpx.adobe.com/xd/user-guide.html/xd/kb/fix-issues-with-xd-cloud-documents.ug.html for sync issue.

 

Let us know if that helps.

 

Thanks,

Harshika

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