Error 86, while opening the file in XD.

Report · Oct 29, 2019

The win10 computer shut down unexpectedly, resulting in the problem of this file. Please help me repair this file, thank you.

Report · Oct 29, 2019

Hi there,

We are sorry to hear you are facing trouble using Adobe XD and getting error 86. We would request you to please try the solutions mentioned in this article: https://helpx.adobe.com/in/xd/kb/issue-saving-xd-file-creative-cloud.html and if that doesn't help, please share the OS and XD version of your machine.

Awaiting your response.

Thanks,

Harshika

Report · Oct 31, 2019

Sorry, my XD document was not saved to creative cloud sync, but saved locally.

My computer is win10 system, XD version is 23.1.32.2 (entry version)