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Error code: 88 while opening file in XD

New Here ,
Aug 04, 2021 Aug 04, 2021

I have problem with my Adobe XD file I get an error when trying to open it. 

The message reads: "There was an error opening the file (Error code: 88). This is not a valid XD document." Its a Specific file. I've duplicated the file, renamed it and tried to reopen. No luck! It still says 0kb file size. 

 

Hope you can help me!

Thanks in advance!

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Adobe Employee ,
Aug 04, 2021 Aug 04, 2021
LATEST

Hi Ilian,

 

Sorry to hear about the trouble. Please share the file with me through by clicking on my name. We'll also need the system logs https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html 

 

Please add file and logs to a shared location and then share the link through DM by clicking on my name.

 

Regards

Rishabh

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