Error code: 88 while opening file in XD

New Here ,
Aug 04, 2021 Aug 04, 2021

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I have problem with my Adobe XD file I get an error when trying to open it. 

The message reads: "There was an error opening the file (Error code: 88). This is not a valid XD document." Its a Specific file. I've duplicated the file, renamed it and tried to reopen. No luck! It still says 0kb file size. 

 

Hope you can help me!

Thanks in advance!

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Adobe Employee ,
Aug 04, 2021 Aug 04, 2021

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Hi Ilian,

 

Sorry to hear about the trouble. Please share the file with me through by clicking on my name. We'll also need the system logs https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html 

 

Please add file and logs to a shared location and then share the link through DM by clicking on my name.

 

Regards

Rishabh

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