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Error in Adobe XD

New Here ,
Aug 17, 2023 Aug 17, 2023

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Error in Adobe XD when updating the link appears the message "You are disconnected. Check the internet connection and try again." despite being connected to the internet.

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Community Expert ,
Aug 18, 2023 Aug 18, 2023

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Hi @bcabrera, as I see in this conversation, there are some methods that worked for other designers, hope they work for you too (you can check the whole conversation if the solutions I paste don't work for you and try other methods):

as @altiseven suggests:
"

Try to renew your computer ip. 

 

Run Command Prompt as Administrator and type the following commands in cmd:

1. ipconfig /release
2. ipconfig /flushdns
3. ipconfig /renew
4. netsh int ip set dns
5. netsh winsock reset
6. exit

And now restart your computer.

 

Worked for me and I hope I'll work for you too."

 

and @defaultqw1exwuupihd suggests:

"for anyone still dealing with this, in my experience it has to do with the size of the images, I've only had this issue when adding extremely large images to a set of screens (upwards of 20MB)...replacing with lower resolution fixed it for me"

 

Hope this helps!

 

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