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Error: "Something went wrong while trying to open Creative Cloud Library.

New Here ,
Oct 31, 2019 Oct 31, 2019

XD can't open Creative Cloud Library, but Cloud Application is installed.
Error.png

 

<The Title was renamed by moderator>

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Community Beginner ,
Oct 31, 2019 Oct 31, 2019

Hi Sergey,

 

did you try to uninstall, and then reinstall the creative cloud application ?

 

Maybe it'll help.

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New Here ,
Oct 31, 2019 Oct 31, 2019

Yeah, It was the first thing, that I've made 😞

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Community Beginner ,
Oct 31, 2019 Oct 31, 2019

Check that answer that has been made in aother conversation on adobe forum here .

Hope it'll help.

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Adobe Employee ,
Oct 31, 2019 Oct 31, 2019
LATEST

Hi Sergey,

 

We are sorry to hear you are facing trouble opening cloud documents in Adobe XD. In addition to what has suggested, would you mind trying the steps mentioned in this article: https://helpx.adobe.com/uk/xd/kb/issue-saving-xd-file-creative-cloud.html?

 

Let us know if that helps.

 

Thanks,

Harshika

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