Yes my computer meets the specs for macOS ( I got macOS Big Sur Version 11.2)
Hi, thanks for your help! unfortunately this also does't work..
using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html
click contact us (= cryptic icon in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human
I'm sorry, I hope I attached the images in the right way now: