Error when opening Adobe XD

[Lieke5E99]

I can open all apps from Creative Cloud except Adobe Xd ... When I try to open XD I get this error (which I have attached as image). Who knows how I can solve this, because I urgently need XD for my graduation.

[kglad]

does your comuter meet specs, Adobe XD User Guide

[Lieke5E99]

Yes my computer meets the specs for macOS ( I got macOS Big Sur Version 11.2)

[kglad]

uninstall xd, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

restart your computer

reinstall xd

[Lieke5E2B]

Hi, thanks for your help! unfortunately this also does't work.. 

[kglad]

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)

in the chat field, type AGENT
be patient, it can take quite a while to reach a human

[Lieke5E99]

I'm sorry, I hope I attached the images in the right way now: