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existing prototype link missing

New Here ,
Oct 16, 2020 Oct 16, 2020

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Big trouble here for me.

 

I have created a plethora of projects with prototype links. In last week I have opened one of them and did some changes. After completion, I had gone to update the link. Unfortunately, there were no update link options for the existing link. Adobe XD asked me to allow a fresh new one.

The existing link was there on the cloud and working fine and accessible for users. This has not happened before but from last week I am facing this pathetic issue. I and my mate whose location is different and workstations are different facing the same problem. Help me get out of this.

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Adobe Employee ,
Oct 19, 2020 Oct 19, 2020

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Hi Valudm. 

 

Sorry for the trouble, I understand how frustrating this could be. I'd like to know if it has happened with a specific file only or XD is asking to create a new link for every prototype in order to publish it? Here are some more details which would help us narrow this down. 

 

-Would you say that you have noticed this after the last update which was on the 21st of Sep? Or, it has suddenly triggered after last week? 

-Which version of XD and OS build are you using? 

-Have you been using XD on more than one machine? 

 

Meanwhile, I'll check with the team if they have received this type of case since last week. 

 

Thanks,

Atul_Saini

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Community Beginner ,
Dec 03, 2020 Dec 03, 2020

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Hey Adobe-Team,

 

I have the same problem. For the first time, one particular link is missing from my AdobeXD file, but it's still showing up on the "Manage Links" page. In any case, I cannot update it from my file.

 

Using XD v35.1.12 on MacOS Big Sur.

 

 

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