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Export from XD to Zeplin is not possible.

New Here ,
Apr 08, 2021 Apr 08, 2021

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Export from XD to Zeplin is not possible.

As shown on the capture screen, pressing the export button or pressing the Zeplin upload shortcut opens the Zeplin. But I can't upload the art board to Zeppelin because the screen for selecting the project doesn't appear.

I purchased a new i-Mac in April 2021 and installed a new XD. (intel chip)

 

Jihyun5C81_0-1617871389244.png

 

 

 

I've already found an example of a similar error.
https://community.adobe.com/t5/adobe-xd/%EC%96%B4%EB%8F%84%EB%B9%84xd-%EC%9E%AC%ED%94%8C%EB%A6%B0-%E...

 


And I've already found a case where I've experienced.
What should I do?

 

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Adobe Employee ,
Apr 08, 2021 Apr 08, 2021

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Hi there,

 

Sorry to hear about the trouble. Could you confirm if you have tried the steps shared in the above discussion? If not, please try the steps shared below:

 

  1. Uninstall Zeplin and remove it from the trash as well.
  2. Restart Machine.
  3. Download Zeplin and re-install.
  4. Open Adobe XD.
  5. Create a new file and export it to Zeplin.
  6. XD will ask for permissions to open Zeplin(Click on Allow/Okay)

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

 

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New Here ,
Apr 08, 2021 Apr 08, 2021

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I've already done it.
I can't solve this problem.

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Adobe Employee ,
Apr 13, 2021 Apr 13, 2021

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Thanks for trying the steps suggested by Rishabh. We would request you to please go through this post: https://community.adobe.com/t5/adobe-xd/zeplin-export-won-t-show-in-adobe-xd/m-p/9675628

 

Let us know if that helps. If it doesn't, please try reinstalling zeplin and share results.

 

We will try our best to help.

 

Thanks,

Harshika

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New Here ,
Apr 18, 2021 Apr 18, 2021

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I went to the address and checked it, and I tried it as it was.
Nothing could be solved.
I sent an e-mail to Prelan, but he hasn't replied yet. Please I hope this will be resolved soon.

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Adobe Employee ,
Jun 30, 2021 Jun 30, 2021

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Hi there,

 

We apologize for the delay in response. Are you still experiencing the issue on XD 41.1 version? Please let us know we will try our best to help.

 

Thanks,

Harshika

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