Export of multiple artboards to AE freezes on import

Report · Nov 10, 2021

After Adobe massively soiled the bed (forgive my language but that's the only objective sentiment) with the 2022 AE/ME update I had to roll back to a previous stable version of AE/ME. Now when I try to export multiple artboards from the Adobe XD version 45.06.62.17, After Effects 2021 freezes on import and doesn't import comps from XD.

Unfortunately I cannot roll back XD to a previous version because all XD files were created in the latest version and do not open in a previous one.

My only work around at the moment is to export PNGs and import that into AE but that's an extra step, if anyone has a better workaround/suggestion please let me know.

MacOS v11.6

iMac (Retina 5K, 27-inch, 2017)

CPU: 4.2 GHz Quad-Core Intel Core i7

GPU: Radeon Pro 580 8 GB

RAM: 32 GB 2400 MHz DDR4

thank you.

Report · Nov 15, 2021

Hi there,

We are sorry for the delay in response and sorry for the trouble you're experiencing with XD. We would request you to please create a short video of your workflow and share with us so that we can investigate further.

We will try our best to help.

Thanks,

Harshika