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Exporting the canvas function removed (related to other solved thread - that wasn't actually solved)

New Here ,
Jul 25, 2021 Jul 25, 2021

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Dear Adobe Support Team,

 

people already mentioned the following issue in this thread: 

https://community.adobe.com/t5/adobe-xd/export-whole-canvas/m-p/11987456

 

Your team set the status to resolved without any solution. So please check this issue again and get some information to us users in order to know what to expect and how to deal with the situation.

 

--- PROBLEM --- 

The Export whole canvas function is gone since Version 39.0.12.

You stated in the solved thread that this was a bug and would be solved in the next releases. Nothing happend.

 

Old Function - what we want:

Screenshot 2021-07-25 at 12.52.05.png

 

New Version - Function missing:

Screenshot 2021-07-25 at 12.52.14.png

 

 

How else would we be able to export proper screenflows for client presentations?

Any advice is on this topic welcome.

 

Thanks!

Stefan 

 

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correct answers 1 Correct answer

Adobe Employee , Aug 25, 2021 Aug 25, 2021
Hi All, There is a quick update on this feature. This feature was experimental and unintentionally made available before being ready for our quality and user experience bar. We're evaluating it for the future, but in the meantime we recommend using prototype sharing instead. We apologies for any inconvenience. Thanks, Harshika

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Adobe Employee ,
Jul 27, 2021 Jul 27, 2021

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Hi Stefan,

 

We're so sorry for the delay. Let me get an update on this from the Engineering team will update this discussion as soon as I hear from the team.

 

Regards

Rishabh

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Adobe Employee ,
Aug 25, 2021 Aug 25, 2021

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Hi All,

 

There is a quick update on this feature. This feature was experimental and unintentionally made available before being ready for our quality and user experience bar. We're evaluating it for the future, but in the meantime we recommend using prototype sharing instead.

 

We apologies for any inconvenience.

 

Thanks,

Harshika

 

 

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