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My organization doesn't allow publishing to Adobe Cloud for hosting my prototypes, so instead I have an option to "export prototype," which gives me a folder that I then upload to our own server.
As of the last update (38.0.12), this functionality is now broken and all of my exports no longer show any text. Rolled back to version 37 and everything is working fine. However since I cant open projects I've saved in v38 in v37, I can't make any exports.
Any help on this would be great!
Sorry to hear about the trouble. We'll need to test this on our end so could you please share a few more details like:
Let me know if you need any more details!
Also just confirmed with my coworker the issue is happening with Windows 10 as well!
I have the same problem on my PC and on my Mac.
All programmes and systems are up to date.
I am so sorry for the delay in response, Nicholas. I tested this on my end and it seems to be working so will it be possible for you to share a sample file and the published link so that we can escalate this further? Please add the file to a shared location like Google Drive or DropBox and share the link through DM by clicking on my name.
Hey Rishabh - I think there's some confusion here. There is no published link, which I think is why you aren't experiencing the issue. We are not allowed to publish to the Creative Cloud, and have to use this "export prototype" functionality shown in the screenshot above. This exports a folder with all of the necessary html files that we then upload to our private server via sftp in order to host it and view it.
Unfortunately we are not allowed use Google Drive / Dropbox / any external cloud file hosting service so I won't be able to send you the file unless I attach it here. However I can try to zip the exported folder and upload it here with the XD file attached if you'd like. You could then upload the folder to a server and you should be able to see the issue. (I believe if you were to open the XD file using an unblocked version of XD it would simply allow you to publish it to the cloud and then you won't see the issue, so you either need to run an instance where you can see this "export prototype" button, or upload the folder which I had mentioned before.)
We can discuss this issue in more detail in DMs or via the phone if that would help!