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Eye dropper bug

New Here ,
Apr 18, 2023 Apr 18, 2023

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I’m using an assistive device called switch control and every time I use the eye dropper tool form the inspector window to pick a fill color—it gives me dark blue every time. 

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Adobe Employee ,
Apr 18, 2023 Apr 18, 2023

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Hi @btc44 ,

 

Sorry to hear about the trouble. Please try the suggestions shared in this similar discussion, and in case this doesn't help, please confirm the version of XD & macOS. Is this happening with a specific file or multiple files?

 

Thanks

Rishabh

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New Here ,
Apr 19, 2023 Apr 19, 2023

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That doesn’t help. I’m using version 56.1.12.1 of Xd and macOS Monterey 12.6.3. It’s happening with every file.

 

Thanks,

Brad

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New Here ,
Apr 26, 2023 Apr 26, 2023

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Please help. That did not resolve my problem and it is really disruptive to work. 

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