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Eyedropper seems disabled in latest update (v27) for Mac

New Here ,
Feb 11, 2020 Feb 11, 2020

Hi there. After installing the latest update (v27), my eyedropper/color-picker tool seems to be disabled. "A" key does not activate the tool nor does clicking on the icon in the properties panel do anything.

 

I'm running macOS Catalina (v10.15.2).

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Missing feature
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Community Expert ,
Feb 12, 2020 Feb 12, 2020

Hi, the keyboard shortcut to enable the dropper is the letter "I". The letter "A" allows you to create a new artboard. Also, try uninstalling and installing Adobe XD again. I recommend using Creative Cloud Cleaner Tool to uninstall the software and delete any corrupt files.

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New Here ,
Feb 12, 2020 Feb 12, 2020
Hi Italosan,

Thanks for the reply...my bad I meant keyboard shortcut "I" is not working.
Thanks for the tip, but everything was working perfectly up until the last
update, though I will try the cleaner tool suggested 😉

Thanks for the advice.

Best regards,



*Neil Coetzer*
Founder

*mobile* +27 084 207-5542 | *skype* neil.coetzer
Midstream, Johannesburg, Gauteng, ZA, 1683
www.gapshift.com

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Community Expert ,
Feb 12, 2020 Feb 12, 2020
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Keep us updated. If you still need help, contact us 🙂

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