Failure to launch

[adriennel52211098]

I've downloaded the creative cloud XD but every time I click to open, a blank javascript screen opens, then closes and the program never launches. What is going on??

[Atul_Saini]

Sorry that you are unable to use Adobe XD at the moment Adriennel, please help me with the following details so that I can try to assist you here.

Please share the OS build, the version of Adobe XD which you are using, graphics cards drivers version. I would also request you to check with Windows section on this link: -Known issues

Thanks,

Atul_Saini