Gets hang many times

New Here ,
Aug 12, 2021 Aug 12, 2021

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Hello, While working on any XD file, specially while using zoom in - zoom out, copy-past XD gets hang and also gets auto close,

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Adobe Community Professional ,
Aug 12, 2021 Aug 12, 2021

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What is your OS and hardware?

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New Here ,
Aug 12, 2021 Aug 12, 2021

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I am using windows

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Adobe Community Professional ,
Aug 13, 2021 Aug 13, 2021

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Hi, are you using the latest version of Adobe XD?

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New Here ,
Aug 13, 2021 Aug 13, 2021

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Yes, problem started after latest version updatation

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Adobe Community Professional ,
Aug 14, 2021 Aug 14, 2021

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LATEST

Not much info for finding a reason of the problem: First solution can be using the Creative Cloud Cleaner Tool to solve installation issues
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html 

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