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Getting Error code: 86 error

New Here ,
Jan 08, 2021 Jan 08, 2021

Hardik0D4D_0-1610113245717.png

Get error code: 86 and unable to open my project. (Local Project)
Please anyone help me to solve this error

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Adobe Employee ,
Jan 08, 2021 Jan 08, 2021
LATEST

Hi Hardik,

 

We are sorry to hear you are facing trouble opening the file in XD. Would you mind sharing the XD file with me over a private message? I would also request you to please generate the logs using this link: https://helpx.adobe.com/in/creative-cloud/kb/cc-log-collector.html and upload them to a shared location such as Creative Cloud or Dropbox and share the url with me over a PM. If you can also share the information asked in this post: https://community.adobe.com/t5/adobe-xd/unable-to-open-the-local-file-in-xd-getting-error-86/td-p/10... that would be really helpful.

 

We will try our best to help.

 

Note: Please add the url of the post over a PM.

 

Thanks,

Harshika

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