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Getting Error code: 86 error

New Here ,
Jan 08, 2021 Jan 08, 2021

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Hardik0D4D_0-1610113245717.png

Get error code: 86 and unable to open my project. (Local Project)
Please anyone help me to solve this error

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Adobe Employee ,
Jan 08, 2021 Jan 08, 2021

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Hi Hardik,

 

We are sorry to hear you are facing trouble opening the file in XD. Would you mind sharing the XD file with me over a private message? I would also request you to please generate the logs using this link: https://helpx.adobe.com/in/creative-cloud/kb/cc-log-collector.html and upload them to a shared location such as Creative Cloud or Dropbox and share the url with me over a PM. If you can also share the information asked in this post: https://community.adobe.com/t5/adobe-xd/unable-to-open-the-local-file-in-xd-getting-error-86/td-p/10... that would be really helpful.

 

We will try our best to help.

 

Note: Please add the url of the post over a PM.

 

Thanks,

Harshika

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